Privacy policy

At Nirvana Clinic, we are committed to protecting the privacy and confidentiality of our website visitors, patients, and users. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in accordance with applicable data protection laws in India.

1. Information We Collect

We may collect the following types of personal data from users:

Personal Identifiable Information (PII): Name, phone number, email address, age, gender, and residential address.
Medical Information: Health history, symptoms, prescriptions, laboratory reports, or other health-related information shared through forms, appointments, or consultations.
Website Usage Data: IP address, browser type, device information, location, and pages visited.
Communication Data: Information shared during calls, WhatsApp messages, contact forms, or email.

2. How We Use Your Information

We use the information for purposes including but not limited to:

Booking and managing appointments
Providing medical consultations and follow-ups
Responding to inquiries or feedback
Sending appointment reminders and health-related updates
Improving website functionality and user experience
Maintaining legal and medical records as per regulatory norms

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data:

With authorized medical staff for treatment purposes
With third-party service providers (e.g., payment gateways, lab partners, SMS/email providers) under confidentiality agreements

4. Data Storage and Security

We implement strict security protocols to protect your data from unauthorized access, alteration, or disclosure, including:

SSL encryption on our website
Secure server hosting
Restricted access to sensitive data

5. Your Rights

You have the right to:

Access or correct your personal data
Request deletion of your data (subject to medical/legal obligations)
Withdraw consent for data processing

To exercise these rights, you can contact us at:
📧 nirvanacareclinic@gmail.com
📞 +91-8800262767

6. Cookies and Tracking

Our website may use cookies and analytics tools to improve your browsing experience. You can control cookie settings through your browser preferences.

7. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

8. Changes to This Policy

We may update this policy periodically to reflect changes in legal or operational requirements. We recommend reviewing this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to:

Nirvana Clinic
Arcadia Complex, Sector Pi, Greater Noida
Email: nirvanacareclinic@gmail.com
Phone: +91-8800262767